Terms & Conditions

Biri-Biri® Terms and Conditions

Last Updated: February 3, 2025

Welcome to Biri-Biri®. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

To use our website, you must:

  • Be at least 18 years old.
  • Reside in a region where our services are available.
  • Have the legal capacity to enter into a binding agreement.

By using our website, you confirm that you meet these requirements.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, complete, and up-to-date information during registration.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account if we suspect fraudulent or unauthorized activity.

3. Ordering and Payments

  • Placing Orders: By placing an order, you agree to pay the specified price and any applicable taxes, shipping fees, or discounts.
  • Payment Methods: We accept Credit Card (Visa / Master) FPX (Online Banking). Payment is processed securely through Fiuu – Business Payment Solutions.
  • Pricing: Prices are subject to change without notice. We reserve the right to cancel orders due to pricing errors or product unavailability.

4. Shipping and Delivery

  • Shipping Options: We offer Ninja Van. Delivery times may vary depending on your location.
  • Tracking: You will receive a tracking number once your order is shipped.
  • Risk of Loss: The risk of loss or damage to products passes to you upon delivery.

5. Returns

You may return products within 10 days of receipt, provided they are unused, in their original packaging, and accompanied by a receipt.

6. User Responsibilities

You agree not to:

  • Use our website for illegal or unauthorized purposes.
  • Misrepresent your identity or provide false information.
  • Interfere with the operation of our website or services.
  • Upload or transmit viruses, malware, or harmful code.

7. Intellectual Property

All content on our website, including text, images, logos, trademarks, and software, is owned by Biri-Biri® and protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Biri-Biri® shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or services.
  • Errors, inaccuracies, or omissions in product descriptions or pricing.
  • Delays or disruptions in website availability.

9. Indemnification

You agree to indemnify and hold Biri-Biri® harmless from any claims, damages, or losses arising from:

  • Your use of our website or services.
  • Your violation of these Terms or any applicable laws.

10. Termination

We reserve the right to terminate or suspend your account at any time, without notice, for any reason, including violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms shall be resolved through [mediation/arbitration/litigation] in accordance with the laws of Selangor.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Selangor.

13. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at: